GetGo

At 9:00 9:18 p.m. I ordered hamburger tater tots and a drink value meal I didn't receive my food for over 25 minutes understandably there was two or three people ahead of me I get mine and my husband's food I go to the car and we leave driving down the road my husband takes a bite out of his Burger immediately spits it out the Patty was almost Frozen the cheese was melted so I'm not sure exactly how who or why but this is the situation so we stop at another get-go still driving home it's now 9:56 p.m. you take the food in there so their employees because your employees won't answer the store's phone because I tried to call the store I need someone to respond to me ASAP I will be contacting the supervisors tomorrow morning to correct this I took video of the hamburger and also kept it to bring back to you guys tomorrow we paid for another meal at the let's get Go so now I'm out double. My name is Lindsay letner and again my phone number is 724-978-**** if for some reason I don't answer my husband's phone number is 724-808-****

I went to the get-go, on 3061 US 40; in Plainfield, Indiana 46168. I ordered my son the nachos which came out to $5 and a change amount. I gave the cashier a $20 bill with the change amount. She gave me back the $15 even that was due to me. It was a 10 and a five. Being OCD like I am, I put the five on top of the 10. Afterwards I folded the 10 over the five, with the five inside the 10. I went and got a bag of hot fries and some cheese sauce for myself. That came out to $4 and a change amount. I gave the cashier four single ones and the change amount. I sat down and ate my hot fries but ran out of cheese sauce. So I went and grabbed another cheese sauce and that came out to $1.39. I paid with all change. I went and sat back down in the cafeteria area, and I ate the rest of my hot fries. After which, my son was just about finished with his nachos. We decided to get some dessert. So I grabbed two vanilla bars and go to the counter. The Clark had the price wrong, that wasn't written on the product shelf. I said something to her about it and she was very rude in nature and offered no compensation. So I put the bars back and I settled for two Reese's snack bars instead. I showed her the picture of the product, that I snapped from the shelf; and I said, "do you not honor your prices?" What she got very rude with me! I handed her the same 10 that she had given me, and she went directly to the office. She came back out with the other pompous manager that was working, and the pompous manager proceeded to tell me it was a counterfeit bill. I've been told her it was the same bill that her cashier had given me and she told me I was a liar and she didn't believe me. When I asked her to look at the video footage she said she was going to but she never did. I did make a police report and plan on following up with the corporate office. I'm also calling Hendricks county prosecutor is seeing if I could press charges! What the cashier did was a felony and my son was a witness to it; and it traumatized him. When the police got there. It's 2:30 in the morning now, and he just now went to sleep 30-40 minutes ago. He was abandoned by his mother so when he thought that he was going to lose me to jail it brought him back flashbacks and he does have PTSD. It's ridiculous what happened to me I am a single father and I struggle to make ends meet and I pay over $1,500 a month for rent. I plan on making a tick tock video with him in the morning and see if I could get public output and advice. I'm also calling consumer affairs and I'm making a formal complaint against the business.

I did book 24 hours Getgo vehicle and suppose to return at 11pm on 29 August 2023. 1) received reminder from Getgo Team I 'll be ending my trip soon. To my surprise its already 1103 Hours supposed to be 1100pm. I quickly try to extend as there is a Grace period of 15mins. But i can't assess and extend just like the usual way. Without hesitation i ask live chat for help after explaining to them. Told not to worries and go to booking and extend but after twice trying to extend it still not working. May I know why is the grace period not able for customer to extend ??? I did live chat with Getgo team, by than i was told its too late as its system down form Getgo. Is this the way I'm going to charge for additional $50 during the Grace periods i Have Had Intend to Extend and inform Getgo Team during my overlook of 3 to 4 mins during my Grace period moreover, !!! Getgo App dun allow me to extend,,, as well as Getgo Team system not able to extend when told by Getgo Teams. I would appreciate and hope Geatgo Team would take this matter seriously aso Refer to getgo Stafff's and HR Department as the penalised of $ 50 is not a small amount. Im upset of the way Customers Service Team not only trying to solve or assist with this issue at all plus +++ in return for what i deserved with ... ( Sorry our system can't assess, due to after Grace period ) Thanks Getgo Teams & Staff's for the time taken taken knowing that everybody is busy. I grateful that I learned ( 15 mins Of Grace Periods is jus to remind you But there is No way at all we can extend one to two hours ? As Getgo system has had already lock it or ??? Provided Additional $50 will deduct from your bank after you end your trip without hesitation.