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Good morning. I am a reliable customer who visits the store at least once a day.

I started using the kitchen as soon as the location opened. We love the breakfast burritos here at my home. Approximately, 2 months ago is when everything went to crap. First, they were always out of ingredients.

Next, it was a staffing issue. Then they blamed an oven (which is hard to believe since the location is fairly newer). Now, we're back to missing simple ingredients like cheese or egg. It's starting to seem like they are only out of what is required for the meal we are ordering.

What's prompting this email is, this morning, my husband goes AGAIN just to try for the millionth time, and the kitchen is closed AGAIN. As a business owner ourselves, this has got to be a financial loss for this location. It's known as the local gas station that has a kitchen. I feel like the issues in the kitchen are either being swept under the rug, or corporate is to blame for not knowing what's going on in their districts.

Look at the numbers! Since the kitchen has been "down" there has to be a huge decrease in business. Either take the signs down, take the kitchen out altogether, or fix the REAL ISSUE. I say Real Issue, because using a different excuse each day is just lame.

The oven one day with one associate, the next day no shredded cheese?

Get serious. False advertisement at this point.

User's recommendation: I guess if you're interested in the made to order food kitchen, CALL FIRST.

Preferred solution: Fix the issue. If it's ingredients, order the proper stuff. If it's staffing, figure it out. If it really is an appliance issue, get a new one. .

GetGo Cons: False advertisement of a made to order food kitchen.

Location: 358 Goucher Street, Upper Yoder, Pennsylvania 15905, United States

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