Contact GetGo Customer Service
GetGo Phone Numbers and Emails
Toll-Free Number:
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(800) 553-2324
Customer Service:
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(866) 620-0216Indianapolis Customers
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(412) 885-7360
GetGo Email:
Contact Information
GetGo Website:
GetGo Help Center:
Corporate Office Address:
How Good is GetGo's Customer Service?
Summary of GetGo Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call GetGo?
Account Question:
- “I Sign up for getgo with bank account it put 07 cent in took 6 cent but not getting bill still ask for charge card”
- “Account”
- “Suspend of account”
Payments and Charges Question:
- “Why i was charged exorbitantly”
- “Retrive promo code”
- “Regarding my payment”
Product/ Service Question:
- “Cashier behind desk was sloppy and gave me product that spilled all through my car”
- “Booking issue”
- “Products were thrown”
Request for Information Question:
- “Need to ask question”
- “Question about bill”
- “Need to know where's the car.. call me now!”
Activation/ Cancellation Question:
- “CancelMembership”
- “Loss of fuel perks and money was taken despite cancelling transaction”
- “I went to get gas paid 79 when I went to pump gas cashier reset the pump canceled my transaction I went back in they said there was nothing they could do I needed to pay again if I wanted gas”
Staff Question:
- “Rude Bad Customer Service”
- “Manager complaint”
- “Horrible customer service”
Shipping and Delivery Question:
- “Lost items”
- “Get the car wash in Mount Pleasant PA is not open and it is now 7:46 PM”
- “I didn't get paycheck”
Cards Question:
- “My card was charged and I did not pump gas”
- “Gift Card”
- “The card is lost”
Refund Question:
- “Gas refund”
- “Refund”
- “Refund policy”
Employment Question:
- “Paycheck stubs”
- “Job”
- “A job”
Return/ Replace Question:
- “I purchased two packs of Marbro 100s menthol and I was given two packs of Marbro 100s regular. I didn't realize it till the next day. I tried to return them and they will not exchange them without a receipt. I do not have a receipt.”
- “I have returned the car but was told I have not”
- “Was told I could return some chargers because I didn't have the receipt I called and explained that she said as long as they were not opened or any of that that I could return them and now I'm having an issue getting them returned”
Website/ Application Question:
- “Application”
- “App not working”
Other Question:
- “Complaining about employee”
- “Redeem”
- “Complaint about conduct of employees”
About
,
GetGo is a chain of convenience stores. The company was founded in 1985. Its headquarters is based in Pittsburgh, Pennsylvania, United States. There are also locations in California, Indiana, Maryland, Ohio, and West Virginia. GetGo is owned and operated by Giant Eagle. It offers breakfast, subs, appetizers, catering, and salad menus. It is also possible to order bakery, refreshments, and candy products. Alcohol drinks are beer and wine. GetGo provides Gift Cards. The company sells own branded gasoline at some locations. GetGo provides Fuelperks programs with discounts for fuel. Available payment options are Visa, MasterCard, American Express, and Discover. The company also accepts cash.

GetGo is ranked 93 out of 515 in Food Stores category
USA